We strive to provide our clients with the very best – best quality, best service, best value.
These are the foundations we have built our business on since 1990. But which company wouldn’t say the exact same thing? Sometimes it is better to let your clients speak for themselves -
I just wanted to say thanks for making my wedding suit and to let you know it all went like a dream. Many compliments on the suit, I've recommended you to many. In fact my brother in law will probably be in touch soon. I'm really happy with it, will try my best to keep fitting into it or years to come.
Being of a certain age I've spent many years attempting to buy off the peg or even sometimes tailored clothes and almost invariably have been disappointed. Then I engaged Debbie and in one sitting she pointed out my unusual stance (news to me, it's leaning forward into my thighs which changes the shape of the trouser behind the thighs) and the fact I wear trousers other than the way they are normally designed to be worn (lower at the hips). I now have four pairs of lovely trousers which just feel perfect on me and I'm told look great. This is almost a first for me. Thanks Debbie for a perfect service and ultimate delivery.
Just a quick note to thank you for making the suit 'experience' memorable. I have had nothing but positive remarks about the finished article and you made it an absolute pleasure. As I said to a colleague of mine...if you were a doctor, your bedside manner would be perfect. Once again thanks for making the process seamless.
I have had a number of suits from Norton and Townsend, courtesy of Jamie Roxburgh, over the last few years and now wondered what on earth I was doing beforehand. Off-the-peg suits never fitted me properly so to have a suit that looks great and fits perfectly, with the convenience of not having to leave the office to go shopping, is a godsend. The little finishing touches always draw compliments.
We have probably purchased over 20 suits from Debbie over the last 10 years and we can’t recommend her highly enough. We understand the importance of meeting client expectations and Downtons are a service industry operating over 500 trucks across the UK around the clock. We are busy people and the fact that Debbie visits our offices at any time to suit our busy schedule is invaluable to us.
I'm the typical male who hasn't got time to go clothes shopping and if I do it's a rushed 2 hour visit, twice a year to Moss Bros hoping a £800.00 designer suit will fit perfectly. It's a good thing that a friend recommended Norton and Townsend, who have now supplied me with 5 suits this last 12 months. Debbie has been wonderful, arrives at your office on time with a great ability to pick out the suit for you.
Norton & Townsend made me a suit to replace one I'd inherited from my grandfather, which had lasted 30 years. I fully expect this one to last as long; the cloth is excellent, the cut well tailored, and the service, from measurement to fitment, impeccable. I'd have absolutely no hesitation in recommending the company to anyone else looking for an easy solution to getting a new bespoke suit.
I have been a client of Norton and Townsend for over 14 years and they are the only suits I own; from formal wear to everyday business they have willingly listened to my requirements and always incorporated them into the suit. I can’t recommend them highly enough.
Having discovered the quality of the product and the personal and convenient service a few years ago, N & T have become the first stop for my tailoring needs ever since. Highly recommended.
I have used Debbie at N&T to make three suits, one smoking Jacket and a pair of plus fours over the last four years. Her advice and attention to detail were spot on and I have no hesitation in recommending Norton & Townsend’s services.
I regularly travel internationally. On a recent trip to USA, I realised I was in need of new trousers for my suit. I sent Debbie at N&T an email with vague details about "the black one with silver stripe" and when I returned two pairs of perfect fitting trousers in the correct fabric were at home ready and waiting! Service doesn't get any better than this. I always recommend Debbie & N&T.
My experience of Norton & Townsend from start to finish was of a very high standard. The end product and the service were excellent. I have never had a suit fit me so well that will last a lifetime. I will be coming back and spreading the word.
From the initial consultation to the final fitting, I knew I was in safe hands. Nothing was too much trouble and I got loads of great advice about fabrics and fit. The suit I wore on the big day was exactly what I wanted, my wife loved it and I continue to wear it whenever there's a special occasion. The whole process was really easy, and the finished suit was the most comfortable I've ever worn. There's enough to worry about when planning your wedding, so it's great to know that there's a team of experts working to make sure you look good and feel great on the big day.
Norton Townsend provided really great service and the advice I needed to help me find the style and fabric I wanted. The end result was exactly right, a quality jacket and waistcoat that fitted perfectly. Great service and great end product.
The real joy of this experience, however, was not choosing the cloth or cut, nor fussing over details like the number of buttons on the cuff. It was Graham himself. If you can spend time with an experienced tailor, especially one whose love for the trade is illuminated by every word they speak, do so.
I had a number of suit consultations lined up but after meeting Graham Hall at Norton and Townsend I decided not to look any further. Graham clearly knows what he is doing and brought a wealth of cheerful experience to the task of helping me to identify what I wanted. Graham managed to produce my suit within a tight time frame and quickly made further alterations after I had tried on my suit for the first time. I am extremely pleased with the end result and would recommend Graham to anyone - he's also a heck of a nice guy and it was a pleasure working with him.
Thank you again for creating the most awesome suit I could have ever dreamt of! It was absolutely perfect and made me feel confident, classy, and incredibly stylish. Thank you for your patience, guidance, hard work and most of all your humour over the last few months. Your excellent customer service and laid back nature made it feel pleasurable being around you.
